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Obsidian Heating and Cooling owners

Contact Obsidian Heating and Cooling in Des Moines, IA

Have a question, need an estimate, or ready to schedule service? Give Obsidian Heating and Cooling a call or fill out the form below—we’d love to hear from you. A real person answers, and if it’s an after-hours emergency, our 24/7 line routes straight to a technician. We respond to every estimate request within one business day and we serve Des Moines and the surrounding communities across central Iowa.

Veteran Owned
15+ Years of Experience
24/7 Emergency Service
Tempstar Elite Dealer
515-599-8488 Send Us a Message
Why Call Obsidian
Obsidian Heating and Cooling service van at a Des Moines residential driveway

Why Central Iowa Calls Obsidian Heating and Cooling

No phone trees, no endless menus. When you call, you’ll reach someone on our team who can answer questions, schedule service, or route you to a technician for an emergency. After hours, our 24/7 line connects you with an on-call tech.

Every estimate request—whether you call or fill out the form—gets a response within one business day. Usually faster. We treat your time the way we want ours to be treated.

Furnace out in February? AC dead in August? Call any hour and you’ll reach a dispatcher or on-call tech. Our trucks stay stocked for common failures so most emergency calls are resolved on the first visit.

New installations and major replacements come with a free, detailed written estimate. No pressure, no guessing—just a clear scope of work and a clear price.

We’re based in Des Moines, not a franchise of a national chain. When you call, you’re reaching a local, veteran-owned company that lives and works in the same communities you do.
515-599-8488 Send a Message

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Get In Touch

Send Us a Message

Fill out the form and we’ll follow up within one business day. For emergencies or same-day service, call us directly at 515-599-8488.

Get a FREE Estimate

We’ll follow up within one business day.

Obsidian Heating and Cooling
Des Moines, IA 50313

How to Reach Us

Phone
515-599-8488
24/7 Emergency

Call our main line any hour—after-hours calls route to an on-call technician.

Address

1523 E Madison Ave
Des Moines, IA 50313

Office Hours

Mon–Fri: 8:00 AM–5:00 PM
Emergency service 24/7

Service Area

Des Moines metro and surrounding communities. See full list.

24/7 Emergency HVAC Services Veteran-Owned & Operated 15+ Years of Experience 1-Year of Free Maintenance With Every Install 24/7 Emergency HVAC Services Veteran-Owned & Operated 15+ Years of Experience 1-Year of Free Maintenance With Every Install

Quick Quote Request

Just need a fast callback? Drop the basics and our team will follow up within one business day.

Obsidian Heating and Cooling HVAC service area map covering Greater Des Moines
Our Service Areas

Where We Take Calls

We take service calls throughout the Des Moines metro and surrounding communities.

Serving Our Neighbors in & Around:

Des Moines, IA
Ankeny, IA
Urbandale, IA
Altoona, IA
Grimes, IA
Clive, IA

Not Sure If We Service Your Area?

We’re dedicated to serving Greater Des Moines and our surrounding communities. Give us a call if you’re not sure if we come to you—chances are we do.

515-599-8488 See All Service Areas

Ankeny, IA

Calls from Ankeny get the same fast response as anywhere in our service area. Emergency, estimate, or just a question—we’re there.

Serving Ankeny

Urbandale, IA

Northwest of Des Moines, Urbandale customers reach us through the same phone line and the same form—fast response either way.

Serving Urbandale

Altoona, IA

Southeast of Des Moines, Altoona is a regular stop on our service routes. Same response time, same standard.

Serving Altoona

Grimes, IA

North of Des Moines, Grimes homeowners and property managers can reach us the same way as anyone in the metro.

Serving Grimes

Clive, IA

West of Des Moines, Clive is one of our most-served suburbs. Call, fill out the form, or drop by the office on Madison Ave.

Serving Clive
Three Ways to Reach Us

Ready When You Are

Call, send a message, or stop by the office. Whichever way you reach us, you’ll hear back from a real person on our team within one business day—usually much sooner.

Fastest way to reach us. A real person answers during business hours, and after-hours emergency calls route to an on-call technician.

Prefer writing? Use the form above—we respond within one business day.

If your heat or AC is out and it’s urgent, call our main line any hour. We handle emergencies 24/7 across our service area.
515-599-8488 Send Us a Message
Obsidian Heating and Cooling team serving Des Moines, IA
What Can We Help With?

Services You Can Call About

Everything we do—all under one veteran-owned roof.

AC Repair & Service

AC down on a summer afternoon? Call us and we’ll usually have a technician out the same day.

Schedule AC Repair Service

Furnace Repair & Service

No-heat emergency? Our 24/7 line answers any hour and dispatches a technician with a stocked truck.

Schedule Furnace Repair

AC Installation & Replacement

Planning a replacement? Call for a free estimate and we’ll schedule a home assessment with a real written quote.

Explore AC Installation

Maintenance Plans

Priority scheduling, seasonal tune-ups, and member-only repair pricing. Call for a five-minute pricing quote.

Explore Maintenance Plans

Financing Options

Install now, pay in fixed monthly payments. Ask us about current financing offers and approved lender partners.

Explore Financing
Answering Your Questions

Frequently Asked Questions About Contacting Us

Every form submission and voicemail gets a response within one business day—usually much faster. Phone calls during business hours are answered by a real person.

Yes, 24/7. Our main line routes after-hours calls to an on-call technician so a person actually picks up. Don’t wait until morning if your heat or AC is out.

Call 515-599-8488. Dispatching works faster over the phone than via form, especially for same-day or emergency service.

Estimates for new installations and major replacements are free and come with a written quote. Diagnostic service calls involve a diagnostic fee that’s disclosed up front.

For most installations and replacements, yes—we want to walk through the home, discuss preferences, and answer your questions in person. Quick diagnostic-only visits can sometimes happen with minimal involvement.

The Des Moines metro and surrounding communities, including Ankeny, Urbandale, Altoona, Grimes, Clive, and more. See our full service-area list or just call—we probably come to you.

Yes, during office hours (Mon–Fri, 8–5). We’re at 1523 E Madison Ave in Des Moines. For same-day service or appointments, calling ahead is usually fastest.

Yes. Form submissions are transmitted over encrypted HTTPS and delivered only to our internal dispatch. We don’t share contact information with third parties.

For the fastest response, call the main line. For non-urgent questions, the form works great and we’ll follow up by email or phone based on what you prefer.

Your address, a brief description of the system or issue, and your general availability. For repairs, knowing the approximate age and brand of the equipment helps us come prepared.
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